Privacy Policy
&
General Data Protection Regulation

PET AMIGOS
At Pet Amigos, we are committed to maintaining the trust and confidence of our visitors to our website.
In particular, we want you to know that we’re not in the business of selling, renting or trading our email lists with other companies and businesses for marketing purposes.
In this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

PERSONAL INFORMATION
Collection and Use of Personal Information means any information that may be used to identify you, such as, your name, title, phone number, email address, or mailing address.
In general, you can browse our website without giving us any personal information. We use several products to analyse traffic to this website in order to understand our visitors’ needs and to continually improve our site for them. We collect only anonymous, aggregate statistics. However, there are additional activities on our site that require you to provide limited information about yourself. For example: when making a simple enquiry to us by either email or making use of the online form on our website. We use that information only for the purpose of responding to your enquiry and will retain the information, merely in order to assist us in relation to any similar enquiry you might make at some future time.

TYPES OF DATA WE MAY PERIODICALLY COLLECT
When someone visits our website we may, on occasion, use a web analytics service, to collect standard internet log information and details of visitor behaviour patterns.
We do this to find out things such as the number of visitors to the various parts of the site.
This information is only processed in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.

ACCESS TO YOUR PERSONAL INFORMATION
You are entitled to view, amend, or delete the personal information that we hold which relates to you.
Email your request to gdpr@petamigos.co.uk

GENERAL DATA PROTECTION REGULATION (GDPR)
The personal data we hold and how it is used.

In order for us to provide you with our services, we will need to obtain and retain basic personal details from you, details of your requirements of us and in some cases, details of a third party emergency contact, who you authorise to make emergency decisions in your absence.

We will hold your data securely and it will be used only for the purpose of any relevant services you request us to provide.

We will also require that you confirm the data you provide to be correct and will require you to update us of any material changes, whereupon the records we hold will be updated accordingly.

As most of our clients use our services on a regular or ongoing basis, we will retain your data until you instruct us to discontinue holding it.

If you would like us to provide you with details of the data we hold which relates to you, this may be requested.

Should you discover any of your data which is held by us to be inaccurate, you may request that it be rectified.

We never share your data with third parties without your instruction and consent to do so (e.g. in a case where you may need to extend the provision/scope of our services due to travel disruption or delay and are making a relevant claim with your travel insurance provider).

If you have any general questions for us regarding the data we hold which is relevant to you, please contact us by email at gdpr@petamigos.co.uk